Returns & Exchanges

At Eyal Nursery, we want you to be completely satisfied with your greenery and gardening supplies. If your purchase doesn't meet your expectations, our straightforward return policy ensures a hassle-free process for exchanges or refunds.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team within 14 days of receiving your order, providing your order number and a brief explanation for the return.

• 2.
  Prepare the Items

  Ensure that plants are in their original nursery pots and that gardening tools or accessories are unused and in their original packaging.

• 3.
  Return Shipping or Drop-off

  You can return the items directly to our physical nursery location or ship them back to us using a trackable courier service.

• 4.
  Inspection and Refund

  Once we receive and inspect the condition of the items, we will process your refund or store credit within 5-7 business days.